Privacy Policy

CTB Solutions Pvt Ltd ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of information we collect, how we collect it, why we collect it, and how we use, share, and protect your information. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: This may include your name, email address, phone number, and any other information you provide us directly.

Non-Personal Information: This includes data that cannot be used to identify you personally, such as anonymous usage data, general demographic information, referring/exit pages, and URLs, platform types, and number of clicks.

Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect and store certain information about your interaction with our website.

2. Where Information is Collected From

We collect information from you when you:

Visit our website
Register on our site
Place an order
Subscribe to our newsletter
Fill out a form
Use live chat or any communication channels on our site

3. Why Information is Collected

We collect your information to:

Provide and improve our services
Process transactions
Send periodic emails (e.g., newsletters, updates)
Improve customer service
Administer contests, promotions, surveys, or other site features
Comply with legal obligations

4. How Information is Collected

Directly: Through forms you fill out on our website, such as registration, order, or contact forms.

Automatically: Using cookies and tracking technologies that gather data on your interactions with our site.

Third Parties: Information may also be collected through third-party services integrated into our site.

5. How Information is Used

Personal Information: To personalize your experience, process transactions, send periodic emails, and improve our website.
Non-Personal Information: To enhance user experience and improve our website functionality.
Cookies and Tracking Technologies: To track site usage and trends, improve our service, and customize your experience.

6. Who Information is Shared With

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

7. User Rights Over Their Data

You have the right to:

Access your personal data
Correct any inaccuracies in your personal data
Request deletion of your personal data
Object to the processing of your personal data
Withdraw consent to the use of your data

To exercise these rights, please contact us using the information provided below.

8. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption
Access control measures
Regular security reviews

9. Communication with Site Visitors

We may contact you via email or other electronic communications to inform you about updates, promotional offers, or other information related to our services.

10. Targeting Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

11. Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

CTB Solutions Pvt Ltd
Email: compliance@ctbsolutions.biz
Phone: +918015899124